Seesaw's School and District Library page design and components

Seesaw Learning

Increasing daily active usage by 15% by giving administrators control of their curriculum library

Seesaw's school and district administrators had no real tools to organize and distribute curriculum to teachers. The folder system was rigid, bulk actions didn't exist, and permissions were too blunt to be useful. I led research, mapped the problem space with the PM, designed three implementation options with engineers, and shipped an MVP that focused on the two highest-impact problems first. Daily active usage among admins rose 15% and satisfaction jumped 50%.

My Role: As Product Designer, I led a comprehensive redesign that required balancing ambitious user needs with significant legacy technology constraints. My approach combined systematic user research with technical feasibility analysis, working closely with curriculum experts, engineering, and product teams to create solutions that were both user-centered and technically realistic.
Approach:
  • Systematic effort-level analysis to balance user value with technical complexity
  • Cross-functional collaboration with curriculum specialists and engineering teams
  • User-centered design process with iterative validation and testing

Timeline

4 months

Role

Product Designer

Team

1x Product Designer

1x Product Manager

5x Full Stack Eng

Impact

15% Increase in DAU

50% increase in user satisfaction among admins upon release of the MVP

THE PROBLEM

Administrators were managing curriculum with no real tools

Seesaw's platform was built around student engagement and teacher activities. But as the platform grew into schools and districts, a gap emerged: administrators needed to curate and distribute curriculum at scale, and the tools weren't there.

The library folder system was essentially flat. Admins couldn't nest folders, couldn't reorder content, and had to add lessons one at a time. When they wanted to distribute a set of resources to teachers, there was no bulk action to do it. And because permissions were all-or-nothing, they couldn't give different teachers different levels of access.

| "Admins are putting items in the district library but don't have a way to organize them so they can easily distribute lessons across teachers." — Problem area map, from admin interviews

The result was frustrated administrators, underused libraries, and teachers missing curriculum that was technically available but practically impossible to find.

Legacy school & district library

01

Limited browsing capabilities - no sorting or grouping functionality available

02

No permissions structure or admin controls to easily distribute lessons to teachers

03

No organizational structure to the lessons and activities making it hard to find a curriculum

04

No metadata on the type of lesson or activity, usage rates, or otherwise

RESEARCH

What administrators actually needed

I started with interviews and surveys with a small group of school and district administrators to understand how they were working around the system's limitations. I also built empathy maps and personas for three user types — district administrators, school administrators, and teachers — to keep the different levels of access and need visible throughout the project.

A competitive analysis of similar platforms confirmed that nested folders, bulk actions, and granular permissions were table stakes in the market. Seesaw was behind.

Four themes came up consistently across all the research

  1. Admins needed a way to group and organize lessons — not just dump everything into one flat folder

  2. Bulk actions were the most requested workflow improvement — adding lessons one at a time was the single biggest time drain

  3. Permission levels mattered — some teachers should be able to edit, others should only view

  4. Quality control was a concern — admins wanted to approve what teachers shared into the district library before it appeared

DESIGN DECISION 01

Deciding what to build first

In a working session with the PM, we mapped all four problem areas against two axes: user impact from research and technical feasibility from engineering. With a four-month timeline and a legacy tech stack, we couldn't build everything at once.

The prioritization came out clearly:

Problem
Decision
Reasoning

Nested folders

MVP

Highest user impact, feasible within existing architecture

Bulk Actions

MVP

Most requested workflow improvement, manageable complexity

Permissions

Phase 2

Important but more complex — permission system needed more engineering scoping

Approving Activities

Phase 2

New capability requiring significant architecture work, not feasible in timeline

DESIGN DECISION 02

Letting engineering choose the implementation level

Once the scope was set, I designed three versions of the collection creation flow at different levels of implementation complexity. Rather than advocating for one upfront, I brought all three to a working session with the engineering team and let them weigh in on what was actually buildable.

Low Effort

Low Effort

Bare bones

Name the collection, set a color, land on an empty page. Fastest to ship but no guidance — users had to figure out next steps themselves.

Selected

Selected

Medium Effort

Medium Effort

Adding details

Create the collection with basic details, then land on the collection page with a clear prompt to add activities. Balanced guidance with development feasibility.

High Effort

High Effort

Stepped modal

Walk users through the entire setup in one guided modal — name, details, and activities before entering the page. Most intuitive, but too complex for the existing architecture within our timeline.

Engineering chose the medium effort approach. The stepped modal was the better user experience, but it required architectural work the legacy stack couldn't support in four months. The medium option delivered real improvement without that risk.

From there I designed the remaining functionality inside collections: adding and editing sections, reordering content, bulk actions, and deleting activities. All validated against engineering constraints before moving to high-fidelity.

Reorganized Library Homepage

Restructured navigation by subject and grade to improve resource discoverability without requiring backend architecture changes.

Bulk Actions System

Created efficient workflows for multiple activity management, designed to work within existing data relationships and permissions.

Hierarchical Folder Structure

Enabled nested organization while respecting current database constraints and user permission models.

Enhanced Activity Cards

Redesigned information display to help teachers make faster decisions, using existing metadata more effectively.

OUTCOME

15%

Increase in daily active usage among admins

50%

Increase in admin satisfaction on release

"Jordan was an integral part of the Content and Instruction team. Not only was she great at architecting and implementing features end to end, uncovering and fixing bugs quickly, and other engineering work, but she also leaned into her design skills and worked with the design team to propose and refine future design ideas for our part of the product."

Kristen Thayer

Engineering Manager

RETROSPECTIVE

What I'd do differently

The decision to let engineering choose the implementation level worked well — it built trust with the team and meant no late-stage feasibility surprises. Phasing permissions and the approval queue out of the MVP was the right call given the timeline.

What I'd change: I came into this project having also worked on the engineering side of Seesaw's product, which gave me useful context about the tech stack. But it also meant I sometimes assumed I knew the constraints without checking. The stepped modal conversation was one case where a deeper scoping conversation upfront might have surfaced a different path. I'd push harder for that session earlier.

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